Texas DIR Cooperative Contract · ITSAC

IT staff augmentation
for Texas government.

SecurityZeal LLC provides temporary IT staffing resources — from interns to highly specialized AI, cloud, security, data and project professionals — to Texas state agencies, local government, public education and other eligible customers under DIR Contract DIR-CPO-5641, at or below DIR not-to-exceed hourly rates.

Hourly, as-needed resources Request for Resumes or SOW No separate competitive procurement HUB Certified
SecurityZeal
Texas Department of Information Resources (DIR) — Cooperative Contracts
Awarded ITSAC Contract Holder
About This Contract

DIR Contract DIR-CPO-5641 — ITSAC

SecurityZeal LLC is an approved vendor through the Texas Department of Information Resources (DIR) and offers Information Technology Staff Augmentation Contract (ITSAC) services under DIR-CPO-5641. ITSAC provides temporary IT staff on an as-needed, hourly basis. Contracted staff work under the direction and supervision of the customer and are billed hourly at rates that may not exceed the contract's not-to-exceed (NTE) schedule.

Contract Summary

Active Contract
Services Awarded
IT Staffing Services — Information Technology Staff Augmentation at set not-to-exceed labor rates
Vendor
SecurityZeal LLC (DIR vendor listing)
Vendor ID
1474504165
RFO Number
DIR-CPO-TMP-579
Contract Start Date
January 21, 2025
Contract Term Date
January 21, 2027
Contract Expiration Date
January 21, 2030
HUB Status
HUB Certified — Asian Pacific American Female
Eligible Customers
Texas state agencies; units of local government, cities, counties, municipalities, public school districts and special purpose districts; institutions of higher education; assistance organizations; ERCOT and LCRA; private schools and private or independent institutions of higher education; volunteer fire departments; public safety entities; county, public and district hospitals; and public entities outside Texas (TGC 2054.0565).
Resellers
Not available for this ITSAC contract — purchase directly from SecurityZeal LLC.

Scope of DIR Contract DIR-CPO-5641

This contract is for hourly IT staff augmentation only. It does not cover deliverables-based projects such as outsourced system integration or application development, and no hardware or software products may be sold through it.

Texas customers who need deliverables-based IT services should use DIR's Deliverables-Based IT Services (DBITS) program. SecurityZeal's separate DBITS contract, DIR-CPO-6220, is described on its own page and is not part of this ITSAC offering.

Services Awarded

ITSAC services & job categories.

Under DIR-CPO-5641, SecurityZeal provides temporary IT staffing resources in every ITSAC job category, title and level defined in Appendix D, at hourly rates that never exceed the Appendix C schedule. Customers may solicit individual candidates by category, title and level, or a team or retainer of staff types through a Statement of Work.

What ITSAC covers

Temporary IT staff augmentation on a time (hourly) basis. Resources are placed with the customer, work under the customer's direction and oversight, and are invoiced monthly against approved timesheets. Engagements can be filled from a single Request for Resumes or run as an ongoing retainer under an ITSAC SOW.

Experience levels available

Each title is offered at seven experience levels defined by DIR, so customers can match the resource to the work — from entry-level interns to senior specialists.

Intern 1Intern 2Intern 3Level 1Level 2Level 3Specialist

Applications / Software Development

  • Software Developer
  • Software Engineer
  • Developer/Programmer Analyst
  • Artificial Intelligence/Machine Learning Engineer
  • Cloud Solutions Architect
  • DevOps Engineer
  • Applications Architect
  • Enterprise Architect
  • Systems Analyst
  • Business Analyst
  • ERP Business Analyst
  • ERP Developer
  • Mobile Applications Developer
  • Digital Product Manager
  • Technical Writer

Data / Database Administration

  • Data Scientist (Big Data Engineer)
  • Database Administrator
  • Database Architect
  • Data Modeler
  • Data Analyst/Report Writer
  • Business Intelligence Analyst

Security

  • Information Security Manager
  • Data Security Analyst
  • Network Security Analyst
  • Network Security Engineer
  • Security Administrator
  • IT Auditor

Project Management

  • Program Manager
  • Project Manager
  • Project Lead
  • Agile Scrum Master
  • Agile Coach

Web Development

  • Senior Web Developer
  • Web Developer
  • Front-End Web Developer/Web Designer
  • Web Administrator

Quality Assurance (QA) and Testing

  • QA/Test Manager
  • QA Engineer Automated
  • QA Associate/Analyst

Networking / Telecommunications

  • Network Engineer
  • Wireless Network Engineer
  • Network Administrator
  • Telecommunications Manager
  • Telecommunications Technician
  • NOC Technician

Technical Services, Help Desk and Operations

  • Site Reliability Engineer
  • Business Continuity Analyst
  • Product Support Analyst
  • Support Technician
  • Help Desk
  • Instructor Trainer

IT Services Management (ITSM Operations)

  • Change Management / Organizational Change Management (OCM)
  • Process Improvement Manager

IT Contracting and Procurement

  • IT Contract Manager
  • IT Contracts Administrator/Technician
  • IT Procurement Technician

IT Marketing

  • Customer Relationship Management (CRM)
  • Digital Marketing Analyst
  • Web Content Technician/Manager
  • Communications Coordinator

Titles listed per the DIR ITSAC 579 Category, Title and Level schedule. Full title descriptions and qualifications are in Appendix D; maximum hourly rates by title and level are in Appendix C. SecurityZeal can also staff "Undefined Title" roles within a category where the customer defines the title in its solicitation.

Where We Go Deepest

Specialized professionals, pre-screened.

Every SecurityZeal candidate is pre-screened for technical depth, communication skills and public-sector environment fit before being submitted on an ITSAC solicitation. These are the ITSAC titles where our bench is strongest.

AI & ML Engineers

ITSAC: Artificial Intelligence/Machine Learning Engineer

LLM fine-tuning, RAG pipelines, agentic system design, computer vision, NLP and production ML deployment for government environments.

Cloud & DevOps

ITSAC: Cloud Solutions Architect · DevOps Engineer · SRE

AWS, Azure and GCP architects, Kubernetes engineers, Terraform/IaC specialists and CI/CD pipeline engineers for cloud-native and hybrid infrastructure.

Cybersecurity

ITSAC: Information Security Manager · Security Analyst / Engineer · IT Auditor

SOC analysts, Zero Trust architects, SIEM engineers, TX-RAMP/FedRAMP/NIST compliance and penetration testing for public-sector security programs.

Data & Analytics

ITSAC: Data Scientist · Database Architect · BI Analyst

Statistical modeling, data engineering, BI development and data governance for analytics programs, dashboards and data warehouses.

Program & Project Management

ITSAC: Program Manager · Project Manager · Agile Scrum Master

PMP-certified and SAFe-trained managers experienced with the Texas Project Delivery Framework and large-scale government IT initiatives.

Application Developers

ITSAC: Software Developer · Software Engineer · ERP Developer

React, Node.js, Java, .NET and Python developers for web applications, API engineering, legacy modernization and ERP customization.

Process

From solicitation to deployed resource.

The ITSAC process is customer-led and competitive. Here is how an engagement with SecurityZeal typically runs.

1
Solicit
Post a Request for Resumes or SOW in the ITSAC Portal, or email it to kiran@securityzeal.com with category, title, level, skills, duration and location.
2
Candidates Submitted
SecurityZeal submits pre-screened, correctly categorized and priced candidates — typically 2–3 per role — within your solicitation deadline, with resumes and proposed hourly rates at or below NTE.
3
Interview & Award
Interview on your schedule, negotiate rates if desired, and award in the Portal or by notice. State agency SOW awards are finalized after DIR review.
4
PO & Onboard
Issue a PO to SecurityZeal LLC referencing DIR-CPO-5641. We handle background checks, onboarding paperwork and monthly DIR reporting; the resource works under your direction.
Contract Documents

DIR-CPO-5641 reference documents.

The following documents govern the terms, rates and job categories applicable to this contract. They are the official copies posted by DIR; the complete set is also available on the DIR contract page.

DIR program resources: ITSAC 579 Category, Title, Level & NTE Rates; Job Category Title Descriptions; ITSAC Portal Customer User Guide.

Services Warranty & Return Policies

SecurityZeal LLC adheres to its then-currently published policies concerning services warranties and returns. Such policies for DIR customers are not more restrictive or more costly than SecurityZeal's warranty and return policies for other similarly situated customers for like services. Under DIR-CPO-5641, if a placed resource is removed at a customer's request, SecurityZeal provides a substitute resource at no additional cost in accordance with the contract's worker-substitution terms.

Request a Quote or Candidates

Tell us who you need.

Describe the ITSAC resources you are looking for and Kiran Bajwa will respond within one business day with a quote or candidate profiles. No obligation; quotes are provided at no charge.

DIR Contract Contact
Kiran Bajwa
Reference on your PO

ITSAC Quote / Candidate Request

Not a DIR offering

Enterprise, federal and private-sector organizations that are not eligible DIR customers can engage SecurityZeal for commercial staff augmentation (contract, contract-to-hire and surge) by emailing hr@securityzeal.com. Those engagements are outside DIR Contract DIR-CPO-5641 and are not subject to its terms or rates.